IP Telephony or VOIP Telephony
is the way of telephony
It uses Internet (IP = Internet Protocol)
You control all your numbers in order to switch them or manage them from
any terminal. You keep in touch with your customers without being
physically connected to your company’s switchboard.
- You bring together and simplify all communications by making them converge on the same network : telephone, video, web conferences, fax, pc…
- You write off your long-distance
- You gain in functionalities : customers files, chat, click to call, link to your CRM, intuitive interface, etc. You make it a real communication solution !
- Computer Telephony coupling
- 100% of mobility
we explain you everything !
Imagine you being on the phone with a customer, and in addition you are late to meet another one… Click. You transfer the call on your mobile phone without interruption, you continue your conversation when you leave the office, get in the car without your interlocutor realizing it.
Easy, isn’t it ?
coupled with the computer system
VOIP telephony follows you everywhere you are.
How does it work ?
The information is digitized and routed by Internet like any other data.
You can also catch it via classic phone, but also via a computer, tablet equipped with a microphone system.
this simplify your daily life ?
You control phone numbers and switch them
to any terminal, phone or informatic anywhere you find an
You can as easily keep your landline phones, as replace them completely
by telephone headsets.
- alls managed from Outlook or your CRM to pool customer files : from when
a customer calls you, its customer file and key data appear on your screen.
- Click to call : you call via your computer from a web page or your CRM,
like with a cell phone.
- Un chat intégré 3CX.
- Des visio et web conférences menées en interne ou avec vos clients partout dans le
monde, via n’importe quel navigateur, sans logiciel, ni plug-in ni coûts supplémentaires et
en haute qualité.
Fonctionnalités d’attente paramétrées (service commercial, sélection d’un service dans
votre entreprise, etc.)